Privacy Policy

Effective Date: September 24, 2026

Introduction

Valor Medical Reviews ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide when you submit an inquiry through our contact forms, complete a client intake, submit documentation through our secure intake system, make a payment, or communicate with us via email or phone. This information may include your name, email address, phone number, payment status, and details related to your inquiry.

For clients who submit medical documentation for review, all protected health information (PHI) is handled in accordance with HIPAA requirements and is processed through our secure intake system, not through our website directly.

How We Use Your Information

We use the information we collect to respond to your inquiries and provide our services, process and manage medical review requests, communicate with you about your case or inquiry, improve our website and services, and comply with legal obligations.

Information Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Medical documentation submitted through our secure intake system is encrypted and access-controlled.

Third-Party Services

We use service providers for secure form processing, payment processing, analytics, and hosting, including Jotform, Stripe, Google, and Netlify. These providers process information according to their own terms and privacy policies. We do not sell personal information. We disclose information to service providers only as needed to operate, secure, measure, and improve our services or as required by law.

Cookies and Tracking

Optional measurement cookies help us understand visits, preserve advertising attribution, and measure paid engagements. Google measurement tags and our advertising-attribution storage stay off until you choose Allow Measurement. You can decline or change your choice using Cookie Choices in the footer; intake and payment remain available. We honor Global Privacy Control by keeping optional measurement off.

We remember your cookie choice for up to 180 days. With permission, website attribution is retained for up to 90 days. We do not intentionally send contact details, medical answers or uploaded records to advertising or analytics platforms, and advertising personalization is disabled. Secure intake and payment providers have their own necessary processing and privacy settings. Hosting security and server-side traffic logs are separate from optional Google measurement.

Your Rights

Depending on your jurisdiction, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, or opt out of certain data processing activities. To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us through our contact page.